DocuSign vs DOCUJET: a comparison for EU businesses

DocuSign and DOCUJET both let you send a document, collect electronic signatures and keep the signed file, and both work within the EU eIDAS Regulation. They differ in four places that matter to EU businesses: the signature levels on standard plans, what the signed PDF carries, how you are billed and where data is stored. This comparison uses DocuSign's pricing page for Ireland and its data residency page, checked on 2 October 2026, and DOCUJET's current price list.

DocuSign vs DOCUJET at a glance

• Signature levels. DocuSign: simple signature on every self-service plan, advanced through its sales team, qualified as a paid add-on. DOCUJET: simple signature on every plan, advanced with identity verification from Business, no qualified signature.
• On the signed file. DOCUJET: a qualified electronic seal and a qualified time stamp from Starter upwards. DocuSign: its pricing page does not say, so ask.
• Pricing. DocuSign: per user, with an envelope allowance. DOCUJET: per organisation, with a number of documents a month and of people included.
• Data. DocuSign: stored in one of five regions, Europe among them. DOCUJET: hosted in the EU.
• Integrations. DocuSign lists more than 1,000. DOCUJET offers an API and webhooks from Business.

Signature levels: who offers what

On DocuSign's pricing page for Ireland, the three self-service plans (Personal, Standard and Business Pro) include the simple electronic signature (SES). The advanced electronic signature (AES) is marked "contact sales" on those plans and is included in the Enhanced plans sold through sales. The qualified electronic signature (QES) is a paid add-on from €10 per recipient. DocuSign's FAQ states that it "offers products that meet all standards of eIDAS in Europe and the UK", naming all three levels.

DOCUJET provides the simple signature on every plan, with a record of who signed, when and from where. From Starter upwards, signers can confirm with a one-time code by SMS, and from Business you can switch on the advanced electronic signature (AES) with identity verification. DOCUJET does not offer the qualified electronic signature. If a law requires one for a document, you need DocuSign's QES add-on or another qualified trust service provider listed in the EU trusted lists. Our guide to eIDAS signature levels explains when each level applies.

What the signed PDF carries

From the Starter plan upwards, DOCUJET adds two trust services to the document itself: a qualified electronic seal and a qualified time stamp from Namirial, a qualified trust service provider. Under eIDAS a qualified seal enjoys a presumption of the integrity and origin of the data (Article 35(2)), and a qualified time stamp a presumption of the accuracy of its date and time (Article 41(2)). The seal protects the document; it is not the signer's signature. Every document also gets an audit trail with a SHA-256 hash chain and a proof of integrity anchored on the Bitcoin blockchain: a complement to the legal evidence, not a substitute for it.

DocuSign's pricing page lists audit trails among its eSignature features, and its data residency page calls the audit trail of a transaction the Certificate of Completion, which records the details of the signing event. The pricing page does not say whether a qualified seal or a qualified time stamp is applied to the signed PDF on the self-service plans. If that matters to you, ask DocuSign before you buy.

Pricing: per user or per organisation

DocuSign charges per user. Billed annually, Personal costs €9 a month (€108 a year) for one user with 5 envelopes a month; Standard costs €23 and Business Pro €38 per user per month, each with 100 envelopes per user per year. Billed monthly, the same plans cost €14, €39 and €62, and Standard and Business Pro come with 10 envelopes per user per month. An envelope can hold several documents and several signers and counts once when it is sent. Identity verification is an add-on from €2.35 per attempt, and the page notes that additional tax may apply.

DOCUJET charges per organisation: each plan includes a number of people, documents a month and signers per document. DOCUJET's Personal plan is free with 3 documents a month. Starter costs €10 a month billed annually, or €12 billed monthly. Business costs €50 a month billed annually for up to 2 people and 35 documents a month. Prices exclude VAT. Envelopes and documents are different units, so compare on your real volume: our guide to electronic signature pricing shows how.

Where the data is stored

DocuSign stores agreement data in one of five data centre regions, Europe among them. An account is provisioned in the region closest to where you sign up, for example based on your company's billing address, unless you choose a region with a DocuSign representative, and DocuSign cannot move the agreement data to another region afterwards. Its data residency page also explains that some transaction data, such as the names and email addresses used to log in and audit trail metadata like IP addresses, may be processed or copied in other regions. DOCUJET hosts data in the EU.

Where DocuSign is ahead

DocuSign's pricing page lists more than 1,000 partner integrations, and the qualified signature is available as an add-on without talking to sales. Its Enhanced plans, sold through sales, add the advanced signature, single sign-on and 24/7 technical support. If your workflows depend on those integrations, or you regularly need qualified signatures, DocuSign is a reasonable choice, and moving away may cost more than it saves.

When DOCUJET makes sense

DOCUJET is built for businesses that sign under EU law, mostly agreements with no special form requirement, and want each signed document to carry a qualified seal and a qualified time stamp from the Starter plan upwards. It suits teams that prefer one price for the organisation rather than per user, and clients who sign from their phone without creating an account or installing anything. It is not the right tool for documents that require a QES.

How to choose between them

• Check the form your documents need. Most business agreements have no form requirement; if some need a qualified signature under the law that governs them, that decides the question for those documents.
• Count senders and volume. Per-user pricing grows with each sender; a price per organisation grows with the plan's document allowance. Work out both for your team.
• Decide what the signed file must carry. Seal, time stamp and audit trail are what you show if a signature is ever denied.
• Read the data terms. Check where documents and signer data are stored against your own commitments to clients.
• Test with a real document. DOCUJET's Personal plan is free, and DocuSign's pricing page mentions a 30-day refund option that can be used once per customer.

DocuSign prices and features were checked on 2 October 2026 on its pages for Ireland and on its data residency page: they change, so check them again before you decide. If you are weighing other providers too, read our guide to DocuSign alternatives in Europe or see the comparison page and the pricing page for every DOCUJET plan.

Sources: DocuSign, eSignature plans and pricing (Ireland); DocuSign, data residency; Regulation (EU) No 910/2014 (eIDAS), Articles 35 and 41; EU/EEA Trusted List Browser.

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